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Work From Home Jobs Many full-time jobs that offer health insurance, pensions and vacation benefits can be performed online. These listings are available on job websites, through staffing agencies, and at professional events. Review each listing carefully. Find out if the position is salaried or based on commission. Also, discover the equipment you'll require and whether traveling is required. Work-at-Home Customer Service Representatives Customer service representatives are responsible to interact with customers via phone, email or live chat. They answer questions, confirm orders and provide product support. They also take care of issues and complaints and ensure that they resolve them in a timely manner. They might also be required to make decisions based on the company's policies and procedures. These positions are typically found in call centers however, some may work from home as well. Companies like ADT Security, Pearson Education and Williams-Sonoma employ remote customer service agents to assist their customers with technical issues. These are usually entry-level jobs that require little or no prior experience. Some positions have the base rate of $13 an hour. Some jobs in customer service at home require a high school diploma or equivalent. Employers will offer training. Kelly Services is a workforce management company that offers direct-hire, contract and temporary staffing. They hire remote customer service representatives in a variety of fields including insurance, accounting and administrative support, non-clinical healthcare and supply chain management. Online freelance marketplaces such as Upwork and 5rr offer many remote customer service jobs. There are also local and virtual job fairs to meet potential employers. These events are a great opportunity to network and gain access to jobs in customer service that aren't advertised. To be a successful representative in customer service, you need to be able to communicate with people from all over the globe. You must be able explain complex subjects in a simple to understand way. You should be able to provide solutions that are effective and cost-effective, while preserving the integrity of your brand. Other important skills include the ability to stay focused, follow a schedule and be proactive with your daily tasks. You'll also need have reliable internet and a quiet work space to work from. It is also helpful to tidy your desk and organize your supplies every day. Insurance Customer Service Representatives The insurance industry relies on a variety of service professionals. They serve as the primary contact point for customers, and their job is to uphold the advantages that distinguish an organization from its competitors. For example, some companies assure that a person will always be available to answer the phone and others state that all issues related to policies will be handled promptly. These professionals usually have a thorough understanding of the policies they sell, as well as an extensive understanding of how their company does business. A customer service representative working in the insurance industry must have abilities like listening actively, empathic communication, and the ability to process information quickly and accurately. Some of these employees could be dealing with unhappy customers who are upset or angry and it is crucial that the representatives can empathize with those who are in distress. They should also be able to explain complex insurance terms clearly and succinctly to their customers. hyperlink of these professionals work in call centers, but others may communicate with customers via email, live chat or other methods. Certain of these employees specialize in a particular type of interaction, while others are able to handle calls, emails and live chat at the same time. Based on the kind of insurance policy, customers might be calling to inquire about coverage, billing, or claims. In addition to handling requests from customers, some of these workers must also be able to respond to frequently asked questions, and provide specific guidelines to handle complaints. These professionals may be required to make modifications to the customer's account, such as changing the address or rescinding a policy. The representatives often need to check the customer's information in the database of the company in order to address inquiries and complaints. Although the qualifications required to be employed as a customer service representative for insurance differ, all positions require at minimum an high school degree. Some employers prefer applicants who have a bachelor's, however, entry-level employees can receive on-the-job training. The work is stressful as the employees must respond to customer complaints and resolve their issues. Data Entry Specialists As a company expands it becomes more difficult to keep track of all of the data that is generated. This is the reason a remote data entry specialist can be of great help. These professionals take the information collected from online forms, surveys and sales transactions and store it into databases to make it easy for other team members. They also transcribe audio files and convert documents for easier use. Verifying and updating the information stored in databases could be part of their duties. To be considered for this position one needs to have basic computer skills and an impressive typing speed. Employers will often specify the software or other equipment needed to perform this position. There are also freelance websites which offer this type of work to anyone who has access to a computer and internet connection. These freelance sites often let you choose the projects you would like to work on and will pay you according to your speed and accuracy. There are other jobs that can be done at home by those who don't have the right equipment, like data entry specialists for call centers. These jobs require workers to speak with customers and gather their information over the phone, and they have to possess excellent customer service skills. The work can be stressful and the hours are long, but they can also be rewarding. Find jobs in data entry on sites that specialize in this type of work, such as Upwork. Utilizing these sites can assist you in avoiding scams and find a legitimate job that will fit your skills and preferences. Finding a job title with keywords such as “data entry” or “virtual assistant” is a great place to start. You can also search at websites that specialize in this area, such as Capital Typing or SigTrack that specialize in online transcription and data entry. Both of these sites have an area on their site that lists current positions. Administrative Assistants A fantastic work-from-home option Administrative assistants, commonly known as secretaries or receptionists help the entire office by handling communications and assisting executives. They are responsible for creating company reports, scheduling meetings, organizing email, and entering data. They also maintain contact lists manage schedules, and make travel arrangements. The ideal candidate is an effective communicator who can handle multiple tasks at the same time and is organized, capable and efficient. Most admin assistants work in an office environment However, some jobs allow employees to telecommute. You may also be required to travel frequently. A degree in the fields of general management, business administration or organizational studies is useful. It is also essential to receive on-the-job training which demonstrates that you're capable of managing a variety administrative tasks. You should also work on your computer abilities and have a good understanding of Microsoft Office software. If you don't have a college degree, you can attend an institute for secretarial work or pursue classes in accounting and data entry, as well as typing to prepare you for an admin role. To be a great admin assistant, you need to possess the right mix skills and traits to keep your boss and colleagues happy. You must be a multitasker capable of working without supervision and respond quickly to changes in priorities. It is also crucial to have excellent customer service skills since you'll be dealing with a large number of calls. You should be polite and friendly and use correct grammar. Administrative professionals are employed in nearly every sector. The most common are in hospitals, schools, and government agencies. In some cases you might be able to get a position in the legal or medical field, although these are usually full-time jobs in traditional offices. Many Americans have a long career that extends into their 60s and would think it's important to find a job that offers a good work-life balance, as well as the possibility of upward mobility. It's time to explore your options and start looking for jobs that allow you to work from home.